Fully Built Foundations

DFY Systems that guarantees you’ll have the right systems to scale your business your way.

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Your business Grew faster than you imagined…

But your backend is a mishmash of puzzle pieces that feels more like Frankenstein than a well-oiled machine

Because you probably built your backend systems in bits and pieces…

That are now clunky, chunky and leave you:

  • Manually working around the systems that were supposed to make things “easy”

  • Checking (and double checking) that your systems and automations are working how they’re supposed to

  • Second guessing your systems and tech

  • Wondering what you’re missing to make your backend finally work for you

  • Always a littttttle worried that your systems will break down at the worst possible time.

Phew, of course, your backend systems have you stressed, anxious, and insecure!

If this hits a little too close to home, it’s not your fault. You did your best and built the business that got you HERE.

You just don’t know what will get you THERE.

And you’re in the right place to finally fix this system problem once and for all.

The Good News is…

You can put the systems worry to bed right now.

By getting expert eyes (and hands) to look over every part of your business backend and build the backend systems that WILL make your business smoother, faster and easier to scale.

So your business systems can support you in every way.

Don’t take just my word for it…

  • Anne McGuire, President & Owner of Healthcare Pathfinder

    “I didn’t have a true business system in place. I was just making things up as I went along. It was Diane’s natural confidence and comprehensive approach that made me feel comfortable to work with her. My business is much more organized now. I have a chunk of my time back since I’m not doing everything.” 

  • Michelle Mouhtis, Dating & Relationship Coach of That Millennial Therapist

    “I can’t believe I was on the fence in investing. I would have paid double. Diane’s class was worth every penny. From beginning to end, she makes everything so clear and easy to follow with her step by step process.”

  • Aleya Harris, CEO of The Evolution Collective Inc

    “I was wasting money with a Frankenstein approach to my operations that I didn’t know how to fix. Diane came in and made me feel better right from the very beginning with her cool and confident approach. Not only did she give me the most robust operations strategy ever, she told me exactly what to do to fix it.”

Introducing: The Fully Built Foundation

In this 90-Day DFY program, we’ll audit your backend, map out the systems that WILL put your scaling dream business easily within reach, AND build it for you so it WILL work.

We’ll get your business running smooth, like butter by…

  • Deep diving on your vision for your business and how you want to work (we’ll use this as the goal for all systems we build from here on out.)

  • Auditing your existing backend systems to uncover the gaps that are breaking down, out of alignment with your goals, and keeping you stuck in your business.

  • Mapping out the fixes and the backend systems that WILL make scaling to your dream business easy

  • Breaking down the next steps and priority level to build the business you want.

  • Building the systems to fill your gaps and make your dream business a reality.

You get 18 years of backend systems, operations, and scaling expertise to cut through the BS and build the business you WANT.

Are you excited to have your dream business built for you?

No more theoretical answers or half-baked systems

Here’s how we’ll build your rock-solid and super scalable backend systems

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Phase 1: Assessment

Before we can build your backend, we have to know what we’re working with so we can fix any underlying issues and make sure your foundations are rock solid and ready for scaling.

In this phase, we’ll:

  • Flesh out your core offer(s) and how you WANT to work in your business.

  • Review your current systems, SOPs tech, automations, funnels, etc…

  • Outline the gaps and how to fix them.

Phase 2: Blueprint

Once we know what we’re working with (and what we need to fix), we’ll create a visual map of your entire backend systems workflow so you can SEE exactly how it will work and what systems solve which problems.

We’ll do this by:

  • Creating a workflow map for your core offers

  • Mapping out the tech that will be used in each step

  • Defining the automation triggers and actions used throughout the process.

Phase 3: Build

With the Systems Blueprint in hand, we’ll build the highest priority systems first so can have more ease in your business ASAP

We’ll do this by:

  • Selecting, setting up and adjusting your tech to fit your systems needs

  • Prepping the materials for upload and use in your systems

  • Building the automations to connect and streamline your systems

  • Testing every system to make sure it works exactly how it should

  • Recording walkthrough videos to document your systems

You’ll get all of this…

PLUS 30-Days of Email Support after our build

To make adjustments and get your systemsworking juuuust right

Is the Fully Built Foundation a good fit for you?

  • YES, this is a good fit if...

    • You’re a coach, consultant, Agency owner, or Done-for-You Service Provider.

    • You have bits and pieces of systems that you want to untangle.

    • Your systems are shaky, broken, or just not working.

    • You don’t have any time to waste and want solid systems ASAP

    • You want every part of your backend streamlined, aligned and moving you closer to your goals.

    • You want an expert to get your systems done right.

  • This is not a good fit if...

    • You already have your systems working just how you want.

    • You sell a physical product.

    • You don’t have any systems in place yet.

    • You don’t want to build systems in your business right now.

Female speaker smirking before going live

“There was a lot of redundancy in my systems. But it was too tangled up for me to unravel. Diane gave me a step by step way to handle all the things that needed to be fixed or changed. The best part was gave she me options – pros and cons for each and her suggestion for what would be best.”

Victoria McCooey
Motivational Speaker & Narcissist Divorce Coach

Sure, you can invest in other support withOUT a guarantee that it will actually fix your backend systems ….

  • TECH VA: $1,000+/month

  • OBM: $2,000+/month

  • DOO: $2,500+/month

  • Do Nothing: Miss out on $10,000+ in potential revenue

Or you can have an expert build your systems

When I put it that way, it’s a no-brainer, right?

The Fully Built Foundation

who this is for

You’re a coach, consultant, Agency owner or Done-For-You service provider with systems that are shaky, broken or barely working.

You want rock-solid systems that are ready to scale to scale ASAP.

what you get

1 x 2-hour deep dive session

Expert review of your existing systems + tech

Complete Systems Blueprint for your backend

30-days of expert systems building

5 x 30-min Delivery Consult

30 days of email support after our build

investment

Starting at $9k
(payment plans available)

Space for this service is VERY LIMITED.

Book a Scaling Strategy call to make sure we’re a good fit.

No high-pressure sales, just straight-up convo and I’ll give you referral if we’re not a match.

Asian woman putting red lipstick on in the mirror with a floral robe

Oh Hi, I’m Diane.

My friends call me D.Lam.

I’m a systems + automations expert for coaches, consultants, and DFY service providers to build solid systems for stress-free scaling.

I’ve been in the systems & operations space for 18 years and I’ve helped over 40 businesses build the systems to scale to multi-6 and 7 figures in a way that feels easy and intuitive for them.

I don’t believe in copy/paste or cookie cutter systems because the best systems, the ones that are rock solid and that you use every day, are custom to you, your business, and your goals.

So I created this intensive because I was tired of seeing business owners struggling to figure out how to build systems with templates or finally invest in expensive outsourcing, only to realize the systems don’t work for them.

I recognize that there was a need for custom systems without the custom price tag.

Away from my desk, I’m a world-traveling foodie, adventure seeker, travel, and reality TV aficionado.

Ready? Let’s build your scalable systems!

So what’s it worth to have your systems built and ready for scale?

When you consider the trial and error time savings alone… it’s an easy YES decision, right?

Hear it from some of the past clients who have gotten the systems support they needed to get to their next level.

“Diane simplified my life so much. I used to do everything manually and now I don’t have to enter into the conversation until later in the onboarding process. I know I’m setting clear expectations for my clients and have set myself up for success.”

Jasmin Plouffe
Brand Strategist and Designer

“Diane dug in and showed me exactly what needed to be changed, what needed to be brought to life, what needed to shift in order to create the future I want in my business in a sustainable way.”

Diana Davis
Business Coach for Creatives

“We had so many questions about how we would manage the process both internally and for my clients. Diane developed the framework, set up the structure and foundation to grow so that we can help our clients on another level.”

Parchelle Tashi
CEO of Author’s Leverage

If you’ve made it this far, what is standing in your way?

If you have questions that I haven’t covered here, grab the Scaling Strategy Call for us to chat.

I’m not about high-pressure sales and if this isn’t a good fit for you, I’ll be the first to let you know.

No hard feelings.

And I’ll even give you a referral to someone who CAN help you.