Need ONE piece of the systems puzzle to LEVEL UP your business…

Then here’s the step-by-step formula. Unlock the play-by-play to build and CUSTOMIZE your systems to get streamlined, organized and ready for growth.

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You’ve been trying to figure it out…

And piece together the backend systems, tech, automations and a team that will get you from where you are to where you really want to go in your business. But so far, it’s been a bust.

It’s more stop than start. Every time you try to put pen to paper, install tech or put a team in place, your mind goes blank. You waste time diving deep into the research rabbit holes on Youtube, Google, and most recently, ChatGPT, and it leaves you frustrated, confused and stuck in analysis paralysis.

And never really making progress

You’re always winging it. You’re always stuck with a (barely) halfway built backend that doesn’t really work. That doesn’t keep you organized. That’s a drag to hold on to. That makes you want to scrap the whole damn thing and do things by hand.

So you truck along, at capacity, feeling the pressure of NOT having a team, tech, the automations or the processes to support you and your biz. You know you need the things to get where you want to go, and you want them, but you just don’t know how to do it.

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It’s time to confidently claim your “Business Owner” title

What you need and desperately want is a one stop resource that tells you exactly how to build the backend of your business so you can stop worrying about it. And not just any resource, right? One that:

  • Doesn’t just glaze over “how to”

  • Doesn’t leave any vital information out

  • Walks you through how to build your business backend step-by-step

But there’s nothing out there like that…right?? You’ve never heard of it. It probably doesn’t exist…Until now.

Feel like the CEO of a big deal company

…and grow your business like one too.

Business OPS consultant looking up from her laptop with palm leaves behind her

Introducing

The D.Lam Co. System Shop

You’re one-stop-shop for the deep dive, how-to build your business backend guidance. All access. On your own timeline.

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How it works

Pick the backend piece(s) that have been bugging you

Get instant access to expert know-how ASA-NOW

Level up your business and get results

Let’s improve your business processes with these OPS courses

  • The Ultimate OPS Blueprint

    Create your custom business Operating blueprint to go from ZERO to scaling seamlessly.

  • Super Scalable Systems

    Build your core systems (marketing, sales, client experience, delivery, team) the right way, from the start so they save you time and are scalable from the start.

  • Tame Your Tech

    Build your perfect tech stack and essential automations so that you’re streamlined, organized and ready for more growth.

  • The Unicorn Team

    Develop your dream team and uncover the ins, outs and fine details to Find, hire, onboard and manage the unicorn team members, every.single.time.

Woman smiling in front of pastel mural

“I can’t believe I was on the fence in investing. I would have paid double. Diane’s class was worth every penny. From beginning to end, she makes everything so clear and easy to follow with her step by step process. I feel confident and ready to hire/onboard not just a VA but any team member.”

Michelle Mouhtis
Dating & Relationship Coach of That Millennial Therapist

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The secret sauce behind a multitude of small business owners…

Oh Hi, I’m Diane. My friends call me D. Lam I help online business owners grow their businesses with customized, actionable implementation advice so they can ditch their disorganized back-end and operate like “real” business owners.

I’ve been building and managing businesses for my entire career. From 12+ years at the corporate level to the last 5 years I’ve spent working with entrepreneurs and small business owners… I have lived and breathed hiring, processes, systems, automation, and operations for 17 years.

The problem is the SAME for billion dollar corporations and small business owners

Operations consultant working on laptop at rooftop patio

HOW do you make your idea, goal, vision happen?

In each and every case, it’s been a headache, a puzzle, game of trial and (expensive) errors, or worse, total indecision where you do nothing. Now I’m putting all those years of experience to use for you. I know what it’s like to build your business, finally get traction and feel like you’re more lost and confused than before. I’ve sunk money into strategy calls, intensives, VIP day, coaching programs and more that promised specific how-to’s only to feel like the information is too basic or too high-level.

So I created each of these programs to dive deep into the step-by-step process to build your backend without leaving out the vital info that are important to making these systems ACTUALLY work for you.

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“I was very anxious to get a virtual assistant. So I tried hiring a VA on my own and the whole experience was a hot mess. With Diane’s course, I now feel amazing and I love my VA. Diane gives you everything you need to find a virtual assistant and answers all your questions. ”

Chantelle Fitzgerald
CEO & Leadership Consultant of Mindset Strategies

Get actionable solutions that will level up your business