Leadership - Diane Lam

10x Your Business with Total Confidence

Post author:Diane
Post published:April 27, 2023
Post category:Benefits Leadership Strategy
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How would you celebrate if 20 new leads come in tomorrow? 🎉🎉 And how would you celebrate if you signed on 10, 15, or 20 new clients immediately? 💃 Happy dance like no one is watching and take a day off? 🧖‍♀️ Book a relaxing spa day? 💎 Buy yourself something pretty and/or sparkly that you’ve had your eye on for a while? ✈️ Book a first-class vacation? 🍾 Or maybe you have something else in mind that’s decadent, luxurious, and wonderful. When this moment arrives, I hope you will revel in your success, celebrate how far you’ve come, and be more than ready to receive this and more…🥰🥰 But what if…you’re not sure if you can actually receive this level of growth without breaking down?

How to Balance Ops + Growth

Post author:Diane
Post published:April 27, 2023
Post category:Leadership Productivity Strategy
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I know you want to grow your business. And I know you’ve invested in coaches, masterminds, strategists, and programs to make that growth happen. If you’re like a lot of my clients, that means that ops and scaling fall to the wayside while you focus on growth… …until something breaks down or frustrates you so much that you’ve had enough and your ops become a priority. This back and forth can feel like a roller coaster ride. One that’s full of belly dropping anxiety as you worry about break downs and whether you can handle more growth. So how do you balance growing your business with building the ops foundation to handle that growth?

Your Uncertainty is Leaving Money on the Table

Post author:Diane
Post published:April 27, 2023
Post category:Benefits Leadership Productivity
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What if you could… 🤔 Build an automatic upsell for your offers? 🤔 Become an affiliate for your favorite coach? 🤔 Package and sell your methodology? 🤔 Consult for startups or corporations? 🤔 Launch the new offer that came to you during lunch last week? How much more money would make if you actually had the bandwidth and the resources to leverage what you already have in place?

Where to Start Building Your Scalable Ops

Post author:Diane
Post published:April 27, 2023
Post category:Leadership Strategy Systems
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Does scaling your business feel overwhelming? Because building your systems… is overwhelming. Building all the tech and automations to scale… is overwhelming Building and managing a team to get you there…is overwhelming. Because how are you supposed to actually put them into place? I get it - building all the systems, hiring all the team members, and upgrading all the tech that you need to scale your business is a very big ask, especially when it seems like they need to be all done at once. But here’s the thing that no one talks about: scaling (even when you have a team of VAs, OBMs, and high-level consultants doing it for you) NEVER happens all at once… Scaling really happens in phases.

Forget KPIs – The One Measure for Your Ops Success or Failure

Post author:Diane
Post published:April 27, 2023
Post category:Leadership Strategy Systems
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Do you ever worry about whether your business is on the right track to scale? I’ve heard a lot from you guys, that your coaches, masterminds, courses, and programs are talking about knowing your numbers, your Key Performance Indicators (KPIs) because numbers don’t lie... But not many of those coaches, masterminds, or programs talk about exactly how to create KPIs. Because KPIs are measured best AFTER you’ve built your ops foundation. After your systems are buttoned up. After your tech stack is in place. After your automations are in place. After your team is onboarded. If you don’t have your foundation in place, it can be very difficult to measure their performance, and if you can, your data is skewed because you are still making adjustments to your systems, tech, automation, and team to get them to work the way you want.

How to Audit Your Team to Scale

Post author:Diane
Post published:April 27, 2023
Post category:Leadership Productivity Strategy Teams
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It kind of goes without saying that you need a team if you want to scale your business to your next $100k, $500k, a million, and beyond. And maybe you’ve already started that journey. You have freelancers taking over the one-off projects. You have VAs that support the day-to-day. You have an OBM and/or an Ops Manager keeping an eye on your biz. You have all the support you could ask for… So why don’t you have more freedom and flexibility in your day? Why are your team expenses on the rise? And why are you still in the thick of things, pulling the strings, coming up with ideas, solutions, troubleshooting, and all the things in between? If you’re like most business owners I see, you started building a team to take the pressure off of you, but somewhere along the way, you lost sight of why you hired and whether that hire is moving closer to your scaling goals. So, how do you get back on track with your team so that you actually get the support you need to scale your business?

When Will You “Make It” in Business?

Post author:Diane
Post published:April 27, 2023
Post category:Leadership Strategy Systems
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Are you there yet? You know, the place that you dreamed about when you were starting your business… Traveling when you want and unplugging when you need. Having unlimited freedom to work when and how you want. Having a team bring your vision to life. Being in charge of a thriving business like a “real” CEO. The kind of freedom, flexibility, and ease that inspired you to make the leap to being your own boss. You’ve had your eye on this prize for a while, right? And you’ve been focused on growing your business and doing everything you can to follow in the footsteps of other business owners who have “made” it… …only to find out that you don’t really know where THERE is.

Hiring a Team Won’t Help You Scale

Post author:Diane
Post published:April 27, 2023
Post category:Leadership Productivity Teams
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You know you need a team to scale your business, right? You know you’ll need a VA or an OBM or a DOO, someone who is going to help you handle all of the bits and pieces of your business. Someone who will come in and save the day so you don’t have to handle all the admin, the ops, and the stuff you just plain don’t want or know how to do. And maybe you’ve started down that road… and gotten less than stellar results with VAs. Maybe you’ve upgraded to OBMs and DOOs…and found that more expertise doesn’t mean more work off your plate. Because a team is a piece of the formula… And hiring a team isn’t going to help unless you can also lead, manage, and hold your team accountable for delivering results up to your standards.

How a VA, OBM, and DOO Can and CAN’T Help You Scale

Post author:Diane
Post published:April 27, 2023
Post category:Leadership Productivity Systems
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Are you thinking about hiring a team to scale your business? Whether it’s hiring your first VA or another VA to catch the overflow and take the pressure off. Or leveling up to an OBM or DOO to handle scaling for you… This is the first step that I see so many business owners take to scale and often with mixed results. Sometimes, it works out and you get what you need to relieve some of the pressure, catch the overflow on your plate, and get organized so you can run more confidently… …But sometimes, it doesn’t quite work out that way.

A Coach Convinced Me I Couldn’t Have the Business I Wanted

Post author:Diane
Post published:April 26, 2023
Post category:Leadership Productivity Strategy
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“You can’t be a coach.” I remember hearing those words loud and clear from a coach. One who wasn’t even MY COACH. I felt my cheeks flame and my stomach drop at such a bold and vehement statement from someone I’d known for less than an hour. I met this coach at a networking event and I was so excited to finally meet them because our mutual acquaintances kept mentioning our approaches were similar, our services seemed so complementary to each other, and that we needed to connect!